E-mail received June 14th, 2014.
I just wanted to thank the staff for their helpfulness in my recent purchase of a kitchen island. I absolutely love it and it makes a nice addition to our kitchen. I was in Bracebridge with a friend while my son enjoyed a camp there. A long way from home, but Todd took us over to the warehouse to see other islands there, before I chose my favourite. After helping us load it up into my van, he loaned me a few blankets to get the furniture home without any scratches, etc. Thank you for giving me a great experience purchasing furniture. I will definitely return when I'm back up again at the end of June. What a beautiful store.
Customer survey received April 2014.
Love this store - great service, great sales and super staff!
You have the best constructed furniture I have experienced and our home is filled with numerous pieces.
My family loves your store, and I believe most of our home is filled with your warm beautiful furniture sold to us by your amazing staff.
Every time we come into Muskoka Furniture we are greeted in a prompt, friendly manner.
Just love your store and wish I could completely re-decorate with all your wonderful furniture and accessories.
We love your store and have purchased a number of items to furnish our home and cottage.
I love the product, the staff and service are wonderful, and the prices are very fair.
Customer service is always great! The quality of the furniture is amazing.
The store and the staff are great. You have a wide selection of products.
I purchased a Mennonite china cabinet and it looks fabulous in the cottage. We love it and our cottage guests always compliment us on our good taste.
Best store ever!
Just a quick note to express how totally pleased I am with the purchase of vanity and mirror: the look, style, detail and quality of work. It's more than just a vanity to me - it's a beautiful handcrafted piece of furniture. I rank Muskoka Furniture #1 - from the customer service, friendly sales staff to the quality style and workmanship of the furniture pieces. Happy - happy - happy! Many thanks. I can't wait for my custom side board.
I love the store and come in frequently. I have purchased large items such as
my dining table, and large bookshelves, as well as small items such as kitchen
garbage and recycling box, small cabinets and shelves, end table and chairs.
Over the years, Muskoka Furniture has become my go-to place for decorating
solutions. Thank you for doing what you do and please keep on doing it.
E-mail received December 5th, 2012.
Subject: Happy with side board..
Another quality piece of furniture.
The custom built side board.. Is above and beyond my expectations.
Thank-you for taking my vision drawn on paper & producing an over the
True craftsmen.. I will proudly display this side board for many years
From walking in the door at Muskoka Furniture to the delivery, the
level of service
Letter received October 2011
I want to share my furniture purchase experiences since I moved to Muskoka. When we moved from the GTA, I did not know about Muskoka Furniture and ended up buying a dining suite from the big box store in Bracebridge. The table and chairs had to be assembled and two of the captain's chairs have been back twice for repair of loose arms. The second time they told me not to bring them back again. I was unaware when they were purchased that the furniture was mass produced in Micronesia and I have regretted this purchase since being introduced to Muskoka Furniture a few years later. The first time I entered the showroom, I was blown away with the aroma, look, and feel of rich wood furniture and I try not to think about about my earlier mistake. I could have purchased a quality Ontario handcrafted dining set that I would have been proud of for less money than I paid for an imported set of lower quality.
I needed to replace some bedroom furniture and wanted a look and colour match to existing pieces. I gave the dimensions and photo of the existing night stand colour to Todd with a request that they match the night stand look with two drawers and add an extra row of drawers to my custom pine dresser. When the pieces were delivered I couldn't believe how well they matched the colour and looks. I am so proud of my furniture that I ordered a bench to hold comforters at the end of the bed. All furniture matches and I am so happy with the quality, great service and reasonable prices. I urge anyone moving to the Muskoka area to make Muskoka Furniture your first and last stop as you will not be disappointed.
Port Sydney, Ontario